Annafperip Logo Annafperip
  • Home
  • Services
  • Destinations
  • Blog
  • About
  • Contact

Terms of Service

Last Updated: October 1, 2023

1. Introduction

Welcome to Annafperip. These Terms of Service ("Terms") govern your use of our website (annafperip.com) and the services we provide. By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the website or use our services.

2. Definitions

For the purposes of these Terms:

  • "Company," "we," "us," or "our" refers to Annafperip, a tourism company registered in Australia.
  • "Website" refers to annafperip.com.
  • "Service" refers to the tourism and travel services offered by Annafperip, including but not limited to guided tours, travel arrangements, and consultations.
  • "User," "you," or "your" refers to the individual accessing our website or utilizing our services.
  • "Content" refers to text, images, videos, audio, graphics, and other material that may be viewed on our website or as part of our services.

3. Use of Our Website

3.1 Eligibility

To use our website and services, you must be at least 18 years of age or have the legal consent of a parent or guardian. By using our website, you represent and warrant that you meet these requirements.

3.2 User Account

Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

3.3 Prohibited Activities

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit any material that is harmful, threatening, abusive, or otherwise objectionable
  • Impersonate any person or entity or falsely state your affiliation with a person or entity
  • Interfere with or disrupt the website or servers or networks connected to the website
  • Attempt to gain unauthorized access to any portion of the website or any other systems or networks connected to the website
  • Use the website to send unsolicited commercial communications (spam)
  • Collect or store personal data about other users without their consent

4. Booking and Payment

4.1 Booking Process

By making a booking through our website, you agree to provide accurate and complete information. We reserve the right to refuse service, terminate accounts, or cancel bookings at our discretion.

4.2 Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise specified. We reserve the right to change prices at any time, but changes will not affect bookings already confirmed by us.

Payment methods accepted include credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Payment information is processed securely through our payment providers.

4.3 Booking Confirmation

Your booking is not confirmed until you receive a booking confirmation from us. We will send this confirmation to the email address provided during the booking process.

5. Cancellation and Refund Policy

5.1 Cancellation by You

Cancellation policies vary depending on the specific tour or service. The applicable cancellation policy will be clearly communicated during the booking process and in your booking confirmation.

Generally, our cancellation policies are as follows:

  • Cancellations made more than 30 days prior to the tour start date: Full refund minus a 10% administrative fee
  • Cancellations made 15-30 days prior to the tour start date: 50% refund
  • Cancellations made less than 15 days prior to the tour start date: No refund

All cancellation requests must be submitted in writing to [email protected].

5.2 Cancellation by Us

We reserve the right to cancel any tour or service due to unforeseen circumstances, including but not limited to natural disasters, political instability, or insufficient participation. In such cases, we will offer you a full refund or the option to transfer to another tour or date.

We are not responsible for any incidental expenses or consequential losses that you may incur as a result of the cancellation.

5.3 Refund Processing

Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed. Refunds may take up to 14 business days to appear on your account.

6. Intellectual Property

6.1 Our Content

All content on our website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Annafperip or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and content for personal, non-commercial purposes. This license does not include:

  • The right to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website
  • The use of data mining, robots, or similar data gathering and extraction tools
  • The downloading of any portion of our website, except for temporary viewing

6.3 User Content

By submitting content to our website (including reviews, comments, or testimonials), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that you own or control all rights to the content you submit and that the content does not violate these Terms or any applicable law.

7. Travel Information and Documentation

7.1 Passport and Visa Requirements

It is your responsibility to ensure that you have valid travel documentation, including passports and visas, as required for the destinations you are visiting. We will provide general information, but we cannot guarantee the accuracy of such information, and it is your responsibility to verify the requirements.

7.2 Health Requirements

It is your responsibility to ensure that you meet all health requirements for the destinations you are visiting, including vaccinations and medical clearances. We recommend consulting with a healthcare professional before travel.

7.3 Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering trip cancellation, medical emergencies, loss of luggage, and personal liability. Travel insurance is not included in our tour prices unless explicitly stated.

8. Limitation of Liability

To the maximum extent permitted by law, Annafperip and its officers, employees, agents, and contractors will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or in connection with:

  • Your use of or inability to use our website or services
  • Any transactions entered into through our website
  • Any content obtained from our website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any other matter relating to our website or services

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount paid by you to us for the specific tour or service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Annafperip and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website or services.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services following the posting of revised Terms means that you accept and agree to the changes.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Annafperip
123 George Street
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: +61 2 1295 8302
Annafperip Logo Annafperip

Your premier guide to experiencing the wonder and beauty of Australia.

Quick Links

  • Home
  • Services
  • Destinations
  • Blog
  • About Us
  • Contact

Our Tours

  • Sydney Explorer
  • Great Barrier Reef Adventure
  • Outback Discovery
  • Wildlife Safari
  • Coastal Paradise
  • Aboriginal Cultural Tour

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2023 Annafperip. All rights reserved.